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General Trade Conditions of providing services on web sites www.palacehotels.sk

Service Provider

issues the following Trade conditions of providing services on web sites www.palacehotels.sk with effect from September 1, 2005 (hereinafter just „Trade conditions“):

I. Initial regulations

• Trade conditions relate to each person who enters and uses the web sites www.palacehotels.sk (hereinafter just „User“).
• Trade conditions modify the rights and duties of the contracting parties resulting from the contracts of providing services on web sites www.palacehotels.sk, made between Service Provider and User of these web sites. The subject-matter of the contract is the use of services on web sites www.palacehotels.sk. In case that User implicitely doesn´t agree with the observance of Trade conditions, he can´t use the services.
• The use of information or any kind of display on web sites www.palacehotels.sk is a subject matter to Trade conditions.
• Data and information present on web sites www.palacehotels.sk are informative and not obligatory if it is not stated differently. Service Provider is not responsible for any damages made on websites www.palacehotels.sk by computer virus.
• User takes into consideration that Service Provider is not responsible for the content aspect of linking with external internet pages.
• Legal relationships made between Service Provider and User follow the wording of Trade conditions valid from the day of their occurance if it is not agreed differently.
• In case that Service Provider and User make a written contract in which they agree on the conditions in contradiction to Trade conditions, the regulations of the contract will be preferred to the wording of Trade conditions.

II. Rights and duties of Service Provider and User

• Using web sites www.palacehotels.sk User confirms that he has acquainted himself with Trade conditions, he agrees with their wording and undertakes to follow them.
• Service Provider gives User his assent to use web sites www.palacehotels.sk only for User´s personal need or for the purposes of legal relationships between User and Service Provider. Any other use of web sites www.palacehotels.sk or their parts is subject to the previous Provider´s assent given in accordance with Act No. 618/2003 Code (Copyright Act) as amended.
• As for the design of web sites www.palacehotels.sk , their contents, logo, icons, texts, pictorial points, choice and disposing the points, their organization, graphic display, conversions and other points relating to this, all are protected by copyright and other law regulations relating to industrial property. User has no rights to these points. None of these points can be used, copied, differently reproduced, distributed, modified or publicly spread in any form or by any other means without Service Provider´s written assent.
• Service Provider reserves the right to restrict or refuse the access to web sites www.palacehotels.sk even without giving the reason.
• Service Provider is not responsible for any damages, losses or expenses made in connection with lawless use or abuse of web sites www.palacehotels.sk or in connection with impossibility of their use or their breakdown, defect, delay by transmission, or some other breakdown even if he was forewarned about the possible damages.
• In case that for some services provided by means of web sites www.palacehotels.sk it´s necessary to give User´s personal data, User agrees with using his personal data for the purposes of informing about services, for the purposes of protection of Service Provider´s rights and authorized interests and for the purposes of contracting relationships between Service Provider and User.
• Providing any kind of information and personal data by User by means of web sites www.palacehotels.sk, is considered as definite giving User´s assent to Service Provider for using this information and personal data for the purposes provided, mostly for the purposes of function of Provider´s business activity for the period when ít´s necessary to preserve and process tha data within the meaning of the valid legal regulations. Service Provider undertakes to keep taciturnity about such information and personal data, except for the cases when he is obligated to inform third party (particularly the authorities doing criminal proceeding) within the meaning of the valid legal regulations.
• Provider obligates to provide User with concluded services properly and on time.
• Provider obligates to follow Personal Data Security Act while making personal data public.
• Provider obligates not to interfere upon technical merit or upon the contents of web sites www.palacehotels.sk.
• When User fills in the order form and sends it, he states his agreement with wording and acceptance of Tade conditions which he is obligatory to follow while using the services of web sites www.palacehotels.sk.
• Service Provider undertakes to follow moral principles, so he can´ t place any kind of illegal, threatening, insulting, offensive, obscene, pornographic or abusive materials. He also reserves the right to the monitoring and censoring of the given data.

III. The way of making contracts concerning providing services (the ordering of paid services), which the General trade conditions relate to, will be made by the following way:

• In case of interest in paid services, User will fill in the form of the order, reservation (proposal of making contract of providing services, reservation) according to the model order issued on web sites www.palacehotels.sk as well as Trade conditions. He is supposed to fill in all required data properly.
• User will deliver the filled order to Service Provider. The delivery of properly filled order is considered as a proposal of making contract of providing services. In case it is sent by fax, User is obliged to deliver the original order additionally to Service Provider within 5 days at the latest. If he doesn´t do it, his order isn´t taken into account. As for the order sent by email, when it´s impossible to proceed according to Paragraph 3 (the term from sending the order till the begining of ordered service is shorter than 14 days), Service Provider proceeds according to Paragraph 4 .
• Service Provider passes the proposal of making contract of providing services (order) by issuing an upfront invoice in value of the ordered services in one day. The invoice is due in 7 days. As for the propose of calculation of advance payment the day is set on the period from 12 o´clock (noon) to 12 o´clock (noon) of the second calendar day. In case that User orders various services by means of one order , or the services for more people, the advance payment is calculated as a total of each service separately. The advance payment for the service ordered for more people means the product of the number of people and the price of the service in one day.
• When there are some orders delivered in period shorter than 14 days before the ordered service starts, Service Provide gives User banking account number, variable symbol and the value of the advance payment required for placing ordered service at the address given by User (address of residence, e-mail, phone number, fax number). The value of advance payment is determined according to Paragraph 3 . The receipt of payment to the account said by Service Provider within the period of 12 hours at the latest before their provision to User, is a necessary condition for the providing of the ordered services. If the required sum is not credited to the Service Provider´s banking account on time according to the previous sentence, Service Provider is not obliged to provide User with the ordered services.
• In case that User cancels the contract of providing services before they are provided by Service Provider, all the advance payment provided according to Paragraphs 3,4 will become Service Provider´s property like a contractual fine.
• In case that User does not pay the advance payment within the meaning of Paragraphs 3, 4 and he cancels the contract before the services are provided, Service Provider is assigned for issuing an invoice for User for the cancellation of the ordered services in the amount of advance payment. It is due in 7 days.

IV. Final regulations

• When User starts using the services of web pages www.palacehotels.sk , Trade conditions come into effect.
• The model order is published on web sites www.palacehotels.sk as well as Trade conditions.
• Trade conditions can be modified, published and changed only by Service Provider.
• User proclaims that he has read Trade conditions very carefully and agrees with their contents, so in order to approve he fills in the form and sends it with the aim of using the services on web sites www.palacehotels.sk.